Do care homes deliver person-centred care? A cross-sectional survey of staff-reported abusive and positive behaviours towards residents from the MARQUE (Managing Agitation and Raising Quality of Life) English national care home survey
- Publication Date
- March 21, 2018
- Authors
- Claudia Cooper, Louise Marston, Julie Barber, Deborah Livingston, et al
- Volume
- 13
- Issue
- 3
- Pages
- e0193399
- DOI
- https://dx.plos.org/10.1371/journal.pone.0193399
- Publisher URL
- http://journals.plos.org/plosone/article?id=10.1371%2Fjournal.pone.0193399
- Scopus
- 85044314198
- Mendeley
- http://www.mendeley.com/research/care-homes-deliver-personcentred-care-crosssectional-survey-staffreported-abusive-positive-behaviour
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Mendeley | Further Information
{"title"=>"Do care homes deliver person-centred care? A cross-sectional survey of staff-reported abusive and positive behaviours towards residents from the MARQUE (Managing Agitation and Raising Quality of Life) English national care home survey", "type"=>"journal", "authors"=>[{"first_name"=>"Claudia", "last_name"=>"Cooper", "scopus_author_id"=>"56745296600"}, {"first_name"=>"Louise", "last_name"=>"Marston", "scopus_author_id"=>"6603627308"}, {"first_name"=>"Julie", "last_name"=>"Barber", "scopus_author_id"=>"7402350547"}, {"first_name"=>"Deborah", "last_name"=>"Livingston", "scopus_author_id"=>"36458840000"}, {"first_name"=>"Penny", "last_name"=>"Rapaport", "scopus_author_id"=>"6506607620"}, {"first_name"=>"Paul", "last_name"=>"Higgs", "scopus_author_id"=>"35726525300"}, {"first_name"=>"Gill", "last_name"=>"Livingston", "scopus_author_id"=>"7006347341"}], "year"=>2018, "source"=>"PLoS ONE", "identifiers"=>{"sgr"=>"85044314198", "doi"=>"10.1371/journal.pone.0193399", "pui"=>"621329541", "scopus"=>"2-s2.0-85044314198", "issn"=>"19326203", "isbn"=>"1111111111"}, "id"=>"112bfe1d-7316-3063-a5f0-bd72107098af", "abstract"=>"© 2018 Cooper et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Background There are widespread concerns about abuse of care home residents. We report, in the largest care home survey, prevalence of staff anonymously-reported, perpetrated/witnessed abusive behaviours towards care home residents over 3 months. We also report positive care behaviours. Methods 1544 staff in 92 English care home units completed the revised Modified Conflict Tactics Scale and Maslach Burnout Inventory. Outcomes Most staff reported positive care behaviours, but specific person-centred activities were sometimes infrequent. Many care home staff were never or almost never aware of a resident being taken out of the home for their enjoyment (34%, n = 520); or an activity planned around a resident’s interests (15%, n = 234). 763 (51%; 95% Confidence Interval (CI) 47% to 54%) of care home staff reported carrying out or observing potentially abusive or neglectful behaviours at least sometimes in the preceding 3 months; some abuse was reported as happening “at least sometimes” in 91/92 care homes. Neglect was most frequently reported: making a resident wait for care (n = 399, 26%), avoiding a resident with challenging behaviour (n = 391, 25%), giving residents insufficient time for food (n = 297, 19%), and taking insufficient care when moving residents (n = 169, 11%). 1.1% of staff reported physical and 5% verbal abuse. More staff reported abusive/neglectful behaviour in homes with higher staff burnout-depersonalisation scores (adjusted odds ratio 1.191, CI 1.052–1.349). Interpretation Staff anonymous reports of abusive behaviour and neglect could be used to monitor care quality, as cases currently reported are probably tip of the iceberg, and be an outcome in intervention studies.", "link"=>"http://www.mendeley.com/research/care-homes-deliver-personcentred-care-crosssectional-survey-staffreported-abusive-positive-behaviour", "reader_count"=>7, "reader_count_by_academic_status"=>{"Unspecified"=>1, "Researcher"=>2, "Student > Master"=>1, "Professor"=>3}, "reader_count_by_user_role"=>{"Unspecified"=>1, "Researcher"=>2, "Student > Master"=>1, "Professor"=>3}, "reader_count_by_subject_area"=>{"Unspecified"=>4, "Psychology"=>2, "Social Sciences"=>1}, "reader_count_by_subdiscipline"=>{"Social Sciences"=>{"Social Sciences"=>1}, "Psychology"=>{"Psychology"=>2}, "Unspecified"=>{"Unspecified"=>4}}, "group_count"=>3}CrossRef
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Scopus | Further Information
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- {"id"=>"976777567524020224", "text"=>"Neglect more common in #carehomes where staff are under pressure, @UCLPsychiatry study suggests https://t.co/hBMNwKDfcr", "created_at"=>"2018-03-22T11:08:14Z", "user"=>"hickmanandrose", "user_name"=>"Hickman and Rose", "user_profile_image"=>"http://pbs.twimg.com/profile_images/466597183970504704/NXXyeMf__normal.png"}
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